Intruduction
Philadelphia Merchant Services is committed to protecting the privacy and confidentiality of our customers’ personal and business information. This Privacy Policy outlines how we collect, use, store, and protect information when you interact with us online, through our website, or while using any of our payment solutions for Philadelphia businesses.
By using our services or visiting our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our services.
Information We Collect
We collect various types of information to provide and improve our services, fulfill legal obligations, and ensure the security of your transactions.
A. Personal and Business Information
When you register for our services or inquire about them, we may collect:
Business name and address
Contact person’s full name
Email address and phone number
Tax Identification Number (TIN)
Bank account and routing information
Merchant account credentials
Payment processing volume and history
B. Device and Usage Data
When you access our website or systems, we may automatically collect:
IP address
Browser type and operating system
Device type (e.g., desktop, mobile)
Pages visited and interactions on the site
Date and time of access
C. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality and enhance user experience. Cookies help us:
Analyze web traffic and site performance
Recognize returning users
Customize content based on user preferences
You can control cookie settings in your browser, but disabling them may affect your experience on our site.
How We Use Your Information
We use your information for several purposes, including but not limited to:
Setting up and managing merchant accounts
Processing credit card and digital payment transactions
Providing customer support and responding to inquiries
Sending important service updates or notifications
Complying with legal and financial regulations
Preventing fraudulent or unauthorized activities
Conducting internal business analytics and performance evaluations
Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your information under the following circumstances:
A. With Service Providers
We work with trusted third-party vendors who assist in:
Payment processing
Data hosting and storage
Technical support and security services
Marketing and communication support
All service providers are contractually obligated to maintain the confidentiality and security of your data.
B. For Legal and Regulatory Compliance
We may disclose your information when required by law or in response to valid legal requests, including:
Court orders or subpoenas
Law enforcement investigations
Compliance with applicable federal, state, or local regulations
C. Business Transfers
In the event of a merger, acquisition, or sale of business assets, your data may be transferred as part of the business transition. In such cases, we will ensure the continued protection of your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: [email protected]
Phone: (215) 987-2678