Terms of Service

Welcome to Philadelphia Merchant Services. These Terms of Service govern your access to and use of our products, services, and website. By using our services, you agree to be bound by these Terms. Please read them carefully. If you do not agree to these Terms, you may not use our services.

We are proud to provide secure, reliable, and affordable payment solutions for Philadelphia businesses, helping local merchants process transactions, manage payments, and grow their operations.

Services Provided

Philadelphia Merchant Services offers a range of merchant-focused services, including but not limited to:

  • Credit and debit card payment processing

  • Point of Sale (POS) systems and hardware

  • Payment gateway solutions

  • Merchant account setup and management

  • Mobile and eCommerce payment integration

  • Fraud prevention tools and chargeback support

  • 24/7 customer service and technical assistance

All services are tailored specifically to meet the needs of small, medium, and large businesses operating in the Philadelphia area.

Eligibility

To use our services, you must:

  • Be at least 18 years old

  • Operate a legitimate business entity

  • Have the legal authority to enter into agreements on behalf of your business

  • Provide accurate, current, and complete information during registration and throughout your use of our services

We reserve the right to decline or terminate service if we suspect unlawful activity, incomplete documentation, or non-compliance with our policies.

Account Setup and Security

When you register with Philadelphia Merchant Services, you agree to provide accurate information and keep it updated. You are responsible for maintaining the confidentiality of your account credentials and any activities that occur under your account.

You agree to:

  • Notify us immediately of unauthorized use of your account

  • Use a secure password and update it regularly

  • Comply with applicable local, state, and federal laws related to payment processing

We are not liable for any loss or damage resulting from your failure to secure your account credentials.

Fees and Payment Terms

Fees for our services are outlined in your merchant agreement and may include:

  • Transaction fees

  • Monthly service fees

  • Equipment costs (if not covered under a free hardware program)

  • Chargeback or dispute fees

  • Termination or early cancellation fees (if applicable)

All fees are subject to applicable taxes. We reserve the right to adjust pricing with prior notice as outlined in your agreement. You authorize us to deduct applicable fees directly from your linked bank account.

Changes to Terms

We may modify these Terms at any time by posting an updated version on our website. Your continued use of the services following any changes constitutes your acceptance of the updated Terms. It is your responsibility to review them regularly.